What happened now? Samsung is now allowing select Galaxy device owners to have their devices repaired through a partnership with teardown specialist iFixit. A new self-repair program will allow DIYers to purchase genuine parts and easy-to-use tools from iFixit, Samsung retail and service centers, and Samsung 837, the company’s New York flagship store.
program covers the Galaxy S20 and S21 product family, and the Galaxy Tab S7+. These users will be able to replace their phone’s screen, back glass, and charging ports. Newer flagships such as the Galaxy S22 and Samsung’s foldable range are not included.
New display kits will come with a return label to send discarded components back to Samsung for recycling at no cost to the consumer.
Users will also get free access to iFixit’s extensive library of online repair guides, which provide both visual and written step-by-step instructions. If you have any questions, just go to the iFixit community forum and ask for help.
“Samsung Self-Repair is another way for customers to extend the life of their devices before they are recycled,” said Mark Williams, vice president of customer experience at Samsung Electronics America.
Recently, iFixit has been investing heavily in the do-it-yourself repair sector. Late last year, iFixit teamed up with Microsoft to make it easier for consumers to repair Surface devices, and in April, Google signed an agreement to provide original parts for its Pixel phones. iFixit also sells replacement Steam Deck components, including batteries, fans, mini joysticks, and replacement displays.
Those who prefer someone else to do the dirty work can have their devices delivered to more than 2,000 repair centers across the country, where a typical job takes two hours or less. Samsung also has over 550 We Come To You vans that offer personal service within a 30-60 minute drive. There is even a mail-in option if you want to send your device directly to Samsung for repair.
Sammy continues to experiment with a new feature called “recovery mode” that keeps sensitive data safe from prying repairmen. Considering how useful this feature can be, we’re a bit surprised that it hasn’t been implemented at the OS level yet.