In the context: After some AirPods Pro owners reported hearing crackles and static electricity from their headphones, as well as detecting ANC issues while using them, Apple launched a free repair program to replace defective devices. The program will cover two years after the sale, but the support document update suggests that this period has been extended to three years.
Apple’s support document for the AirPods Pro Repair Program was updated at the beginning of October. While it might seem like nothing has changed, scrolling down to the More Information section, you can read that the repair program is now rolling out to AirPods Pro for three years after the retail sale of the headphones.
Apple introduced the AirPods Repair Program about a year after the launch of the AirPods Pro, which came out in 2019. Through this repair program, Apple has substantially extended the product warranty for one more year. However, looking at the changes in the recovery program document, he does it again. As such, anyone with AirPods Pro must be insured until at least October 2022.
Only AirPods Pro are selected for the repair program with one or more of the following issues:
- Cracking or static sounds that get worse in noisy environments, exercise, or when talking on the phone
- Active noise canceling does not work as expected, such as drop-outs in low frequencies or amplification of background sounds such as street or airplane noise.
If you find any of these issues with your AirPods Pro, they were most likely manufactured before October 2020. To replace defective headphones, you must make an appointment with an Apple retail store or visit an Apple Authorized Service Provider to request a replacement. is free.
Before participating, your headphones will be tested to ensure they meet the program requirements. Only defective headphones (right, left or both) will be replaced. The AirPods Pro Charging Case is not part of the repair program.
Credit to masthead: Omid Armin