Apple has been accused of slowing down several iPhone models after several recent updates. The Spanish consumer protection organization sent a letter to Apple accusing the company of slowing down older phones such as the iPhone 8 and iPhone XS, as well as the iPhone 11 and iPhone 12 after recent updates. The updates mentioned in the letter are, in particular, updates to iOS 14.5, 14.5.1 and iOS 14.6. The letter accuses Apple of deliberately slowing down the iPhone and asks the company to compensate affected consumers.
First Spanish media iPhoneros reported that the Spanish Consumer Protection Organization (OCU) sent a letter to Apple. The letter is intended to establish a dialogue with Apple and find a way to compensate affected consumers. If Apple does not respond in a satisfactory manner, OCU has reportedly threatened to take legal action.
“The letter sent is aimed at establishing a dialogue with Apple in order to find a way to compensate its consumers. If Apple does not respond appropriately, other actions may be taken in national courts to protect consumer rights, ”writes OCU. letter… While the letter does not cite specific user complaints, it claims that iOS 14.5, 14.5.1, and 14.6 updates significantly damaged consumer devices, resulting in their processing speed plummeting and battery draining faster. The letter claims to have been reported by numerous media outlets, both technical and non-technical. Altroconsumo, Deco Proteste and Test-Achats also contributed to the letter sent by OCU.
Last month, iPhone users reported serious battery drain issues after upgrading to iOS 14.6. One iPhone user stated that his device was draining 70 percent overnight. An iPhone 12 user complained that his phone’s battery was only 30 percent depleted even after being charged overnight, and that it “keeps on draining.”