The iPhone 13 series is causing a pink screen issue for some users. The problem has affected some people using a regular iPhone 13, as well as users of the iPhone 13 Pro or iPhone 13 Pro Max. Several affected users have reported the pink screen issue on their iPhone 13 models on the Apple Support Community Forums and online platforms including Reddit. Apple is said to have acknowledged the issue and is treating it as a software bug.
As originally informed by 9to5Mac, the pink screen issue on iPhone 13 series is not new to users. raised issue on the forums of the official Apple support community in October. The user noted in the complaint that the screen of his iPhone 13 Pro turned pink for a few seconds, which led to an occasional crash.
The iPhone block was replaced in this case, but a complaint filed on the Apple support community forums has caught the attention of some other users who have also reported the same pink screen issue on their iPhone 13 models.
While some of the complaints have been about the regular iPhone 13, several users have reported the issue on their iPhone 13 Pro and iPhone 13 Pro Max.
Some affected users also complained about the pink screen issue on their iPhone 13 models on Reddit.
“This happened to me in the car the other day. This was preceded by my GPS being a few streets away from me until I turned it off. During the cycle it [becomes] pink screen. [It has] everything has been fine since then,” one affected user complained on Reddit just last week.
Apple has yet to respond to user complaints made on the support community forums and Reddit. However, the MyDrivers report marked cited a Weibo post in which an Apple support chief was quoted this suggests that the company is aware of the problem and the screen turns pink due to a software issue.
The report states that the executive advised the user to install the latest available update after backing up their data and update all installed apps to eliminate any incompatibility between app version and iOS build that is causing the issue.
Gadgets 360 reached out to Apple to clarify the issue and understand how users can resolve it on their end. This article will be updated when the company responds.