Considering all that smartphones can do in the third decade of this century, it’s easy to overlook the telephone component.
While we admired the Pixel 6-series Google Tensor processor, the trendy new design language, great new cameras and the power of Android 12, it turns out the phone isn’t great for making real phone calls right now.
Google has confirmed that it has paused the December update for the Pixel 6 and Pixel 6 Pro smartphones after users reported dropping and disconnecting calls. Unfortunately, the fix may not appear until the end of January.
With this in mind, affected users are advised to revert to a previous version of the software in order to repair the damage caused by the update.
In a post on Google support pageThe company wrote: “The Pixel team has paused the December software update for Pixel 6 and Pixel 6 Pro devices after some users reported that calls are being dropped or dropped. We have identified a hotfix that will be released in a software update by the end of January. This update will also include all the fixes and improvements that were originally planned for December. If you received the December software update for your Pixel 6 or Pixel 6 Pro and are still experiencing mobile connectivity issues, you can revert to a previous software version using the Android Flash Tool (flash.android.com) and perform a factory reset. … Please back up your phone before restoring to the previous software version. If you don’t have any problems with your mobile connection, no action is required. We sincerely apologize for the inconvenience and thank you for your patience in deploying the hotfix. ”
Pixel phone owners often face teething issues. In fact, this is quite normal. Google has also been dealing with user reports of noticeable signal loss since installing the December update.
The company also disabled a couple of call signature features after a bug in the update. The Hold For Me feature, which was introduced in 2020 as a means of allowing people to make calls and avoid waiting for an answer, is currently disabled on the Pixel 6, Google said in a posting. Likewise, the call filtering feature, which protects against suspected spam calls, temporarily fades into the background. However, if you haven’t installed the December update yet, you should still be able to access both features.