May 18, 2022
Apple is introducing new professional training to support the growing IT workforce
New online courses and certifications for support, deployment, and management of Apple devices prepare workers for on-demand careers
The demand for skilled support and technical personnel in the company is growing, with employment in computer and information systems in particular projected to grow faster than average for all occupations from 2020 to 2030.1 As businesses expand their use of technology, employees are demanding the use of the iPhone, iPad, and Mac at work, resulting in an increased need for skilled IT professionals in support and management. Apple products.
To help meet this growing demand, Apple has today launched updated professional training and certifications for IT support and management. The training was completely redesigned and transferred to an online format, at its own pace. Users can demonstrate their proficiency with two new exams and earn certification from Apple.
“More people are never using Mac, iPad and iPhone to do their best job, and the demand for Apple-certified IT professionals has never been greater,” said Susan Prescott, Apple’s vice president of Enterprise Marketing and Education. “Apple Professional Training helps anyone with an interest in technology – whether it’s a career change or an increase in their skills – pursue highly paid IT jobs with certifications that stand out to potential employers. We strongly believe in inclusion. in technology, so the new courses are self-contained and freely available, and we work to ensure that the ability to pay is not an obstacle to gaining Apple certification. ”
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Two new Apple Vocational Training courses – Apple Device Support, and Apple Deployment and Management – are available today training.apple.com. Courses are sequential, and build on skills and concepts as users progress. At the end of each course, new certification exams are available to demonstrate proficiency at each level with corresponding digital badges from Apple. Each exam costs $ 149, and certification can be posted on resumes, online profiles, and jobs, allowing users to jump into job searches – and employers to find qualified candidates.2
Apple device management company and security firm Jamf said its community of professionals managing Apple products at work has grown by more than 150 percent since 2017 to more than 100k members.3 Companies like Ford are looking to hire talent to manage their Apple products.
“Transforming Ford and providing great value to our customers is fueled by technology – including enabling our people to do their best work with the best tools while creating the digital factory of the future,” said Mike Amend, head of Ford’s enterprise technology. “As part of this process, we are expanding Mac as a choice for our employees. Apple’s new professional training certifications will help us find highly talented IT people and see that they have succeeded in achieving this goal. our Ford + growth plan. “
Apple’s new IT training series begins with the Apple Device Support course. Through guided articles and exercises, the course covers the tools, services, and best practices used by an organization’s support teacher, technical coordinator, or service provider for an organization’s Mac, iPhone, and iPad users. After completing about 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification.
The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products with mobile device management (MDM). Through an estimated 13 hours of content, users will cover the development of an implementation strategy, using Apple Business Manager and Apple School Manager, and configure devices with an MDM solution. Upon successful completion of the exam, users will receive Apple Certified IT Professional certification.4
To help those entering the workforce or change careers, Apple is partnering with community colleges and universities to offer on-campus preparation courses for the Apple Certified IT Professional badge. Through its Community Education Initiative (CEI), Apple will provide scholarships to cover the cost of exams for students participating in its CEI partner institutions. Apple first worked with Austin Community College in Austin, Texas, to offer the Apple implementation course in early 2020, and is expanding to Maricopa Community Colleges in Chandler and Mesa, Arizona, this summer, with additional CEI schools to be announced. Ed Farm, a nonprofit based in Birmingham, Alabama, is also offering preparation courses for Apple certification exams this summer due to the ongoing partnership of the nonprofit partnership with Apple.
Apple has also partnered with the Mac Admins Foundation to provide additional access to Apple’s new exams. With Apple’s subscription, the foundation offers vouchers to candidates with financial needs. As a new 501 (c) (3) organization, two key principles of the Mac Admins Foundation make the organization welcoming and accessible to expand the profession, and maintain accessible access to all community resources. For more details and to ask, visit macadmins.org.
“We are very pleased with Apple’s new Vocational Training courses, which give users a solid foundation in the concepts and theory surrounding the support and implementation of Apple products,” said Tom Bridge, co -president of the Mac Admins Foundation. “In addition, the two Apple exams are fully representative of the depth and breadth of skills needed for success. This is an important milestone for the Mac Admins community – which has grown 48 percent since 2019. We look forward to working with you. with Apple in our new chapter as 501 (c) (3) and ensuring that certification is available to everyone who has the passion to take a new step forward in their career. ”
Apple’s professional training courses are now available training.apple.com.
- The data comes from u US Bureau of Labor Statistics, Computer, and Information Systems Managers.
- Apple vocational training exams are offered online and cost $ 149. Recertification exams for expiring certifications cost $ 49.
- Data provided by Jamf.
- The Apple Certified Support Professional badge is a prerequisite for earning the Apple Certified IT Professional badge.
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