ProMedica will open a dual emergency and emergency care clinic in Toledo, Ohio through a partnership with Intuitive Health, the health system said Tuesday.
The 11,000-square-foot facility will be the first of its kind in northwest Ohio and will eliminate the need for patients to self-diagnose before attempting to decide to go to emergency care or the emergency department. urgently, ProMedica said. The hope is that the new model will simplify access to care and lower the costs of the bag for patients.
“Health care is changing, and consumers are demanding better service with an emphasis on convenience, safety and value,” Thom Herrmann, CEO of Intuitive Health, said in a statement. “Our combined model of emergency and urgency provides the convenience and efficiency of a first-class vendor, delivering the highest level of clinical care and customer service that patients require.”
Herrmann said more than 70% of Intuitive Health patients are treated and billed at the level of urgent care.
ProMedica Toledo Hospital’s Emergency and Emergency Care Project will have a full-service ED open 24 hours a day, and an urgent care ward open 7 am to 9 pm daily. It will have on-site laboratory equipment, a radiology suite with X-ray and multi-slice scanners and will be equipped with board-certified doctors, licensed ED, ProMedica said. An ED doctor will examine each patient and what type of care is needed. Prior to treatment, patients will be notified if they will be treated as an urgent care or a patient of the emergency department. Patients can enter without an appointment, but can also be pre-registered online.
Dawn Buskey, president of acute care at ProMedica, said she hopes the new clinic will make ProMedica Toledo hospital services more accessible to patients living or working in the Toledo suburb, Maumee, and surrounding communities. .
Dallas-based Intuitive Health has helped healthcare systems create hybrid and emergency clinics since 2008.
ProMedica in Toledo operates 13 hospitals, four outpatient surgery centers and more than 400 post-acute facilities.