Ohio State Wexner, DispatchHealth for home hospital care


Ohio State University’s Wexner Medical Center is associated with DispatchHealth, a home health care provider, to offer patients in the Columbus area home care.

As of July 1, Ohio State Wexner patients and providers may request same-day home care for viral infections, exacerbation of COPD, congestive heart failure, and other injuries and illnesses, according to a press release. Those in-home services will be coordinated with a patient’s care team. Some high-risk patients may also request DispatchHealth’s Bridge Care, which provides home care 24-72 hours after a stay in acute care hospital.

“Home health continues to be a critical component to our overall continuum of care. This partnership will provide our patients with high-quality care in the comfort of their homes, while reducing preventable hospital readmissions by connecting patients with a doctor or primary care specialist, ”Drs. Hal Paz, executive vice president and chancellor for health affairs at Ohio State University and CEO of Ohio State Wexner Medical Center, said in a statement. “We look forward to serving our community in new and vital ways while exceeding the expectations of today’s consumer and care teams, lowering the cost of care and improving health outcomes.”

Patients may request assistance by phone, through the DispatchHealth app or website and eventually through the Ohio State Wexner Medical Center and OSUMyChart website, according to the publication. An emergency-trained DispatchHealth medical team that has access to on-site diagnostics and a CLIA-certified lab will provide care similar to that provided at a walk-in clinic or urgent care, the statement said.


“Last year showed that patients’ care needs are evolving rapidly. The provided care approach based on the value of DispatchHealth allows healthcare systems to go beyond traditional care parameters and meet patients where they are, ”Drs. Mark Prather, CEO and co-founder of DispatchHealth, said in a statement. “We are pleased to partner with Ohio State’s Wexner Medical Center to expand the focus on effective, convenient and accessible care outside of the typical clinic and hospital environment. We look forward to expanding our service in central Ohio through this cutting-edge partnership. ”

The announcement of the partnership with DispatchHealth follows the May 24 presentation a home health company between Ohio State University Wexner Medical Center and Alternate Solutions Health Network launched in August. While the DispatchHealth partnership provides higher acuity care at home for urgent needs, the ASHN firm provides lower acuity care for post-acute patients who need longer periods of care, such as elderly patients who are discharged from the hospital and in need of therapy services for a few weeks, an Ohio State spokesman said.

“The difference in the two partners is the level of acuity,” the spokesman said. “Both are complementary to each other and are important services in building our home care continuum.”

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