In September, Blizzard launched Diablo II: Resurrection is a remaster of the classic hack-and-slash ARPG game originally released on computers two decades ago.
While this remaster ran into some launch issues, players (mostly) could still access online mode, levels, and access to saved characters. Somehow, however, things have fallen apart over the last week at Blizzard, with a lot of players (across all platforms) struggling to just get into the game. Some even lost characters along the way due to ongoing server outages.
Although patches and fixes were released in an attempt to remedy the situation, it looks like many players are still facing the same issues. Now it came down to social media where the hashtag # RefundD2R starting to gain traction – some have already refunded their digital copies of the game on consoles, but this is not possible for those who purchased the game directly from Blizzard.
Our colleagues in Pure Xbox also noted that they repeatedly had problems logging into the game – sometimes it took up to seven or eight attempts just to access their saves.
Blizzard has also posted a detailed update on their website, here’s a quick rundown:
“Our server crashes were not caused by a single issue; we address each issue as it occurs, both with mitigating solutions and long term architectural changes. A small number of players have experienced loss of character progress – moving forward, any losses due to server crashes should be limited to a few minutes. This is not a complete solution for us and we continue to work on this issue. Our team, with the help of other Blizzard staff, are working to make the game as comfortable as possible. …
“We’re going to dig a little bit here with some of the engineering issues, but we hope that overall this will help you understand why these outages are happening and what we are doing to fix each case, as well as how we investigate the root cause. from the very beginning. “
What has been your experience with D2: R since it hit the Switch? Let us know in the comments.