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Southwest Airlines technical problems lead to 500 flights canceled

Southwest Airlines passengers had to deal with thousands of delayed and flights canceled this week caused by a couple of technical problems that affected their systems. On Monday, the airline’s third-party weather data provider suffered intermittent performance problems that prevented it from receiving the information its flights needed. According to the website FlightAware, 1,541 of their flights were delayed Monday as a result. A day later, Southwest said CNN that he would cancel about 500 flights, or 15 percent of his program, after encountering a second failure.

The company said it suffered a network connection problem Tuesday afternoon that affected its reservation system. He also had to ask the Federal Aviation Administration to issue a ground cover across the country for the airline to prevent any of its aircraft from taking off while the company was resolving a “reservation computer problem”. In addition to 500 flights canceled, the connectivity problem also delayed between 900 to 1,300 flights, based on FlightAware data.

The FAA lifted the ground stop after an hour, and a spokesman said the airline is “in the process of resuming normal operations after a brief pause in [its] flight activities. “While Southwest is still investigating the problem, I don’t think the two problems are connected. The company has been plagued with serious technical problems as the journey has begun to pick up again since the pandemic began. activities after a long period of travel bans that have significantly influenced the travel and tourism industry.

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