The same day that the Washington Post said the data shows that Amazon store workers “suffer serious injuries at higher rates than other companies,” the company said. announced two changes which are part of his stated goal of being “the best employer on Earth and the safest place to work on Earth.”
One change is that – except for positions regulated by the Department of Transportation – it will not test marijuana in its “full drug screening” or disqualify candidates. However, workers can also be tested for lack of work at work, and “test all drugs and alcohol after each incident.” In addition to this, Amazon supports federal legislation that “would legalize marijuana at the federal level, eliminate criminal records and invest in affected communities.”
The other change influences their use of the “Time Off Task” metric – a measure of how much time workers spend away from tools at their stations – which is now “Average Time Off Task for a Longer Period” to ensure there is more signal and less noise. ”Time Off Task is one of the policies mentioned in the reports about the pressure that employees have felt to avoid taking breaks in the bathroom, and follow suit that they link to sudden injuries at work.
In Jeff Bezos’ letter to shareholders earlier this year, he stated “We have set achievable performance targets that take into account the performance and effective performance data of employees.” Now the company argues that Time Off Task is really there “to understand if there are problems with the tools that people use to be productive,” with identification of underperformance as a secondary goal. Documents obtained from The Virgin in 2019 it showed that more than about a year ago, hundreds of employees were laid off at a Baltimore facility for productivity reasons. Amazon has not revealed specifics about the change, but metrics that are easier to live with can do more for employee happiness and safety than ZenBooth kiosk.
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