Spirit Airlines cancels half of Thursday’s flights

Passengers form a line at Terminal 5 of LAX on Tuesday morning as Spirit Airlines canceled 313 flights on Monday, 40% of its scheduled flights, and 210 flights were delayed.

Al Seib | Los Angeles Times | Getty Images

Spirit Airlines has canceled more than 400 flights – half of its schedule Thursday – as the airline tries to put an end to the disruptions that have plagued customers since the weekend.

The airline has blamed a combination of bad weather, staff shortages and technological problems over the disruptions, which has led to more than 1,700 cancellations since last year.

Angry and confused passengers complained about long waits to talk to customer service and long waits at crowded airports.

The problem has tested the steps of the low cost carrier in recent years to improve its reliability and service to customers.

Spirit said the problem has been exacerbated by growing demand for summer travel, which has recovered faster from a pandemic drop than expected by the U.S. aviation industry.

On Thursday morning, about 80% of all U.S. cancellations came from Spirit, according to flight tracking site FlightAware.

Airlines will often cancel a large number of flights to get planes and crew on board and prevent further disruptions that could block employees and customers at airports.

“After working on the proactive cancellations yesterday, we have implemented a more thorough overhaul of the network, which will allow us to deploy our crews more efficiently and restore the network faster,” Spirit said in a statement Wednesday. He said the cancellation of the flight would happen “progressively” in the coming days.

Only eight Spirit flights scheduled for Friday have been canceled.

American Airlines passengers faced snowball cancellations and delays earlier this week, caused by severe weather at its Dallas / Fort Worth International Airport center on Sunday and after shortages of snow. staff. Those delays were largely down to just 43 cancellations on Thursday.

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